ZipExpress
Company Overview
ZipExpress, cool name, right? They’re all about getting your stuff from the U.S. to Jamaica fast and safe. They’ve got this whole process for taking care of your cargo, like making sure it’s all checked in and cozy, waiting for its trip. And guess what? They’re super techy too, working on a fancy Blockchain system for logistics.
Problem Assumptions
We thought long and hard about what might be bugging people when they use the ZipExpress site. We figured they need to find stuff easily and not get lost in a sea of too much info.
Pain Points
- It’s like a maze sometimes – folks can get lost on the website.
- Too many clicks – nobody’s got time for that.
- Wait, where’s my package? – tracking should be a breeze, not a treasure hunt.
- Money stuff is confusing – the checkout and payment need to be super clear.
The Solution
- We made the signs big and bold – you’ll know where you’re going.
- Just a few taps or clicks – quick and easy.
- Your package’s travel diary – see exactly where it’s been.
- Paying is a piece of cake – simple steps and no headaches.
Service Provided
- I designed a dashboard that’s like your own command center.
- You’ve got the Delivery Orders screen where you can see what you’re sending.
- The Track Shipment screen is like a GPS for your packages.
- History Screen is your package’s past adventures.
- Checkout and Payment Flow Screens make paying as easy as buying candy.
- Cart Screen is your shopping basket, but for sending stuff.
- Payment Methods Screen shows you all the ways to pay.
- For the mobile warriors, we’ve got the Complete Driver Registration Flow Screens.
- I used Sketch to design the screens.
Conclusion
We made sure everything in ZipExpress is friendly and easy, just like a chat with your buddy. You’ll find what you need, send your stuff flying, and keep your wallet happy. It’s like being a shipping pro without even trying! 🌟
Alright! Just a quick note to wrap this up: This mini case study doesn't show every detail or screen, and things might look a bit different in real life. It's just a quick snapshot to give you an idea. If you've got questions, just ask HiroWa! 😊👍